Hey Everyone!
I am so excited about this new blog. I work with so many people daily that I thought this would be an awesome way for us to communicate and learn and share with each other. So please feel free to join in at anytime during the conversation.
We will post questions to the blog to help get the conversations started.Please remember to not include people by name if you have a question, or if you feel uncomfortable asking the question on the blog, feel free to email me directly! I will always respond to your emails.
I look forward to chatting with everyone and hope that this site will be beneficial to you!
7 comments:
Great Website!!
It looks like a wonderful website and I am looking forward to blogging with all you wonderful people!
Its wonderful and awesome to be able to share ideas. I am looking forward to bigger and better things.
Awesome idea!
Elizabeth,
Congratulations on your new blog. I think you are right on with your first entry. I couldn't agree with you more on the nature of complaining.
Tom and I have focused on that very topic in our book "Who Will Do What by When?" and here's one specific thing people can do when hearing a complaint. They can ask the person about the request that's underneath it. Our motto is that underneath every complaint there is a request... something we would like to have happen.
However, things are a bit different when someone repeatedly doesn't do what he or she promised. In that case the other person actually has a legitimate reason to complain. And then there is a "script" they can follow to do it in a way that the task gets done and the relationship is still preserved. I can email that to anyone interested.
I look forward to hearing more from you and others. Thanks for starting this important conversation.
I work with women who were down-sized, fired, lost a loved one or have endured several bag things in their lives. Sometimes they need to complain to let out all that negativity. The next step is to try to let go of the baggage they carry and mental space that takes up room in the heads. For some, this takes a long time and can take on a life of its own in retelling the story each time.
Dr. Fred Luskin calls this a 'grievance story', reinforcing the negativity where the person is the victim. In his book, Foregiveness for Good, he encouages people to tell their story where they are the hero, not the victim.
This is a great site.
I have to admit, after speding most of my professional life in management trying to keep my own staff motivated and positive I sometimes need the boost that this site promises.
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